FREQUENTLY ASKED QUESTIONS
Which countries do EYE.LASH ship to?
EYE.LASH ships internationally, to most countries worldwide. Shipping charges may vary to different countries.
How can I track my shipment?
What happens if my order has been returned to EYE.LASH HQ?
EYE.LASH will notify customers via email if a parcel has been returned to our headquarters.
For what reasons should your parcel be returned to EYE.LASH HQ?
There is an error with the delivery address I provided, can I update the delivery address of an existing order?
My parcel arrived in the post but does not match what I have ordered, what can I do?
Please direct message or email us within 5 days from the receipt of your shipment stating that you have received an incorrect order and supply photographic evidence of the received. A customer service representative will then respond to your query as soon as possible.
What payments do you accept?
How do I become a promoter?
Please direct message us on Instagram @eye.lashx for more details on our Promoter Scheme!
Can you do bulk sales?
For more information or an enquiry please direct message us via Instagram @eye.lashx or email us at firstname.lastname@example.org!
I would like to sell EYE.LASH products in my shop/salon, what should I do?
If you are interested in selling EYE.LASH products please contact email@example.com for futher information.
I'm a blogger / influencer with a youtube channel or other social media networks and I'd like to review EYE.LASH products, what should I do?
Kindly contact our team via Instagram @eye.lashx for more information.
How many wears can I get with EYE.LASH lashes?
EYE.LASH lashes can last up to 20 wears provided they are taken care of!